Podium, a privately held technology company, is located in Lehi (UT). It offers cloud-based business software. The software is used to communicate with customers, provide feedback online, and facilitate sales and payment processes. Read on to find out more about the company, its products and how they work. Podium is the right place to start your business, or improve an existing one.
Marketing platform for text messages
Podium's text message marketing platform is a simple and effective way to communicate with your customers. It offers advanced features to help you get the most out of your messaging campaigns. You'll receive a guide once you sign up to help get you started with the platform. You'll be able to find information on how to build an effective campaign, such as sending customer surveys.
Text message marketing platform at podium: Podium provides SMS text message marketing solutions for small and mid-sized businesses. Podium's integrated customer engagement management platform makes communication easy with customers, leads and colleagues. This platform also enables you to gather consumer reviews and solicit payments via text message. This is especially useful if your business only has a small amount of staff to handle customer communication.
Payments feature
Business owners can receive payment through the Payments section of podium in just a few easy steps. It is necessary to first link a bank account. You must enter the routing and account numbers. After you have completed the above, click on "New Tab" to open a brand new browser window. You can then choose the location where payments will be made. After you have selected a location, a message will appear at the top of your screen asking for payment. Once the message appears, you can confirm the payment request or change it to another location.
Podium's payments feature is free and easy to use. The company is dedicated to helping small businesses, especially local businesses, get paid faster and easier. Its website offers an easy-to use interface and simple instructions upon your first login. You can also find tips on how to create successful campaigns for writing messages. You're also encouraged to leave feedback after a successful campaign.
Customer feedback feature
Podium offers a Customer feedback tool that allows customers to send and schedule automated responses. This feature allows for you to keep track of customer interactions. It can also be used to identify weak links in your processes. For customer feedback, you can also create your own messages and templates. The feedback feature also provides analytics and NPS scores.
Customer feedback is a great tool for improving your business. Get quick responses from customers to learn more about what is working. Podium makes it easy to do this. The app uses SMS messaging to collect customer feedback, which means that you'll get a response within minutes.
Integrations with review site sites
Podium, which combines text message and online review management, is a text-messaging marketing solution for established business. This platform enables businesses to capture customer reviews and encourage them to leave positive reviews. It is great for businesses with established reputations, but need to improve their visibility online through reviews. It integrates well to review sites and provides a wide range of features.
Podium integrates seamlessly with major CRM, POS, ERP and other systems. It allows customers to easily send out review invitations. Customers will be able to reply immediately after receiving an invitation. You can also leave reviews on next-best review sites in just a few clicks.
Cost
A podium could be an ideal tool to enhance your business operations. A podium can enhance customer experience and improve website traffic. It can also allow your team to collaborate and achieve more. It can cost as little as $6,000 per year for a mid-level package.
The Podium service is simple to use but it also has advanced features. The program provides a guide that is easy to follow when you first log in. It even provides tips for creating effective campaigns and requests feedback after each campaign.